Our promise

Safe enough for our own kids.

We are parents too. Here is exactly what we promise about your child’s safety in Rafiq, and how to reach us if something ever worries you.

Six promises

How Rafiq talks to your child

Rafiq uses AI to understand what your child says and to answer in natural Arabic or English. That AI runs inside guardrails we design and test: a fixed, child-safe personality, topic limits, and filters on both what goes in and what comes out. Rafiq does not browse the open internet, does not learn from other children’s conversations, and cannot be “jailbroken” into a different character by typing clever prompts. Conversations are reviewed only by our trained team, only to improve safety, and parents can read and delete them from the dashboard.

Your child’s data

When the game launches we will ask for a parent’s verified consent before collecting anything from a child, as required by COPPA in the United States and similar laws elsewhere. We will collect only what the game needs to work, keep it only as long as needed, never sell it, and never use it for advertising. You will be able to review and delete your child’s data from the parent dashboard at any time. Our privacy policy explains what we collect on this website today.

Report a concern

If you see anything in Rafiq that worries you, or if you believe a child is at risk, email hello@rafiq.academy with “Safety” in the subject line. A person reads these within one working day. For an emergency, contact your local emergency services first.

Standards we follow

We review these promises before every release. If we ever change one, we will tell you first.

Questions? Ask us anything.

We would rather answer a hundred questions than have one parent wonder.

Contact the team

Leave your email and we’ll write to you as soon as Rafiq is ready.

We’ll only send you news about Rafiq, and we’ll never share your email.